Level 2 Door Supervisor (QCF)


The SIA issues licenses to door supervisors who meet their criteria. In the interests of the industry as a whole and in support of its license to practice, the SIA invited awarding organisations to develop a qualification to meet this demand.

To qualify for a license you will need to satisfy three requirements:
1) Pass an identity check
2) Pass a criminal records check
3) Possess a recognised door supervisor qualification.

The Level 2 is such a recognised qualification and consists of 4 units:

Unit 1 - Working In the Private Security Industry

Know the purpose and main features of the private security industry
Understand the legislation that is relevant to people working within the private security industry
Know how to maintain health and safety in the workplace
Know how to apply the principles of fire safety
Know how to deal with non-fire related workplace emergencies
Understand the principles of effective communication and customer care in the private security industry

Unit 2 - Working As a Door Supervisor

Understand the behaviour appropriate for individual door supervisors
Understand elements of civil and criminal law relevant to door supervisors
Understand admission policies and search procedures
Understand the powers of citizen’s arrest and related procedures
Understand relevant drug legislation and its relevance to the role of the door supervisor
Understand incident recording and crime scene preservation
Understand licensing law and social responsibility relating to licensed premises
Understand safety and security issues relevant to door supervisors

Unit 3 - Conflict Management

Understand the principles of conflict management appropriate to their role
Understand how to recognise, assess and reduce risk in conflict situations
Understand how to communicate effectively in emotive situations and de-escalate conflict
Understand how to develop and use problem solving strategies for resolving conflict
Understand good practice to follow after conflict situations

Unit   4 - Physical Intervention Skills

Understand physical interventions and the legal/professional implications of their use
Understand how to reduce the risk of harm when physical intervention skills are used
Be able to use non-aggressive physical skills to protect self and others from assault
Be able to use non-pain related standing holding and escorting techniques, including non-restrictive and   restrictive skills
Understand good practice to follow after physical interventions

Who is this qualification for?
The Level 2 qualification is designed for those who wish to work in the industry; and is awarded to those who pass three examinations covering the basic knowledge and responsibilities of the occupation also a practical demonstration covering physical intervention skills, developed to help the operative be effective and safe at work. This nationally recognised qualification is the industry standard and enables a door supervisor to apply for a license to practice.

Are there any exemptions to this qualification?
If you have completed a door supervisor training course and/or qualification you may be exempt from some or all of the training and qualification requirements. For a list of exemptions, visit www.the-sia.org.uk.

If you have full exemption, you must contact us to request an Exemption Registration Form, providing your full name, address and date of birth. The form needs to be completed and returned to so that your details can be sent to the awarding body to confirm your exemption. Failure to submit this form will mean that your license application cannot be processed by the SIA, The cost of obtaining exemption from is £20.00 (including VAT).

What are the benefits of obtaining this qualification?
On successful completion of each unit, candidates receive a nationally recognised certificate awarded by the awarding bodies BIIAB or Edexcel. The Level 2 overarching certificate will be awarded once all 4 units have been successfully completed.
What does the assessment involve?

There are three examinations, one for each unit. Each examination has 20 multiple-choice questions and will take 30 minutes. While Unit 1,2 and 3 are a conventional multiple-choice paper, Unit 4 requires you to demonstrate safe effective skills in physical intervention.